Privacy Policy

1. Introduction

FieldGility ("we," "our," or "us") operates the FieldGility platform, including our website, web application, and mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Google Account Data: If you sign in with Google, we receive your name, email address, and profile picture from Google. If you connect Gmail integration, we access only the Gmail scopes you explicitly authorize (e.g., sending emails on your behalf).
• Business Data: Customer records, job details, invoices, estimates, employee information, and other data you enter into the platform.
• Usage Data: Log data, device information, and analytics about how you interact with the Service.
• Location Data: Property addresses and, if enabled, GPS coordinates for route optimization and dispatching.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Authenticate your identity and manage your account
• Send invoices, estimates, and communications on your behalf
• Optimize crew dispatching and route planning
• Process payments through our payment partners (e.g., Stripe)
• Improve and personalize the Service
• Respond to support requests
• Comply with legal obligations

4. Google User Data

When you authorize Google integrations, we adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We only request the minimum scopes necessary for the features you enable.
• We do not sell Google user data to third parties.
• We do not use Google user data for advertising purposes.
• Google user data is stored securely and used solely to provide the Service features you requested (e.g., sending emails via Gmail).
• You can revoke Google access at any time from your Google Account settings or from within FieldGility.

5. Data Sharing & Third Parties

We may share your information with:

• Service Providers: Hosting (Railway), payment processing (Stripe), email delivery, and mapping services (Google Maps) that help us operate the Service.
• At Your Direction: When you integrate third-party services like GoHighLevel, Stripe, or Gmail.
• Legal Requirements: If required by law, regulation, or legal process.

We do not sell your personal information.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS), encrypted storage of sensitive credentials, and role-based access controls. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for optional data processing
• Export your data in a portable format

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@fieldgility.com